J-NODE Digital Solutions

1. Data controller

The controller of the personal data we collect through this website and the services of J-NODE Digital Solutions ("we", "the Agency") is J-NODE Digital Solutions. You may contact us at jordanroberto74@gmail.com for any privacy-related questions.

2. Data we collect

We may collect the following data depending on how you interact with us:

Identification and contact data: name, surname, email, phone, company or project, when you contact us to request quotes, engage services or subscribe to communications.
Billing data: legal name, tax ID, address, required to issue invoices and meet tax obligations.
Payment data: when you use an online payment method (e.g. card via a payment gateway such as Stripe), payment data is processed directly by the payment provider. We do not store full card numbers.
Technical and usage data: IP address, browser type, pages visited, date and time of access, when you use our website (including via cookies or similar technologies), for the proper functioning of the site and, where applicable, statistical analysis.

3. Purpose of processing

We use your data to:

Manage quote requests, engagement and provision of services.
Invoice and manage payments, including use of payment gateways.
Comply with legal obligations (tax, accounting).
Respond to enquiries and provide support.
Send marketing or informational communications, if you have given consent.
Improve our website and services (usage analysis, where lawful).
Handle complaints or incidents.

4. Legal basis

Processing is based on: (a) performance of a contract or pre-contractual measures (quotes, engagement); (b) compliance with legal obligations (invoicing, document retention); (c) your consent when we request it expressly (e.g. newsletters); (d) our legitimate interest where necessary for site management, security or defence of claims, provided your rights do not prevail.

5. Recipients and transfers

Your data may be shared with:

Payment providers (e.g. Stripe), which process payments under their own privacy policy. We recommend reading the privacy policy of the provider used for each transaction.
Hosting and technical service providers that host this site or our email and management tools, within the EEA or with adequate safeguards.
Public authorities when required by law.

We do not sell your personal data. If we use services in countries outside the EEA in the future, we will ensure appropriate measures (standard clauses, adequacy decisions, etc.).

6. Retention

We retain your data for as long as necessary for the purposes stated: during the contractual relationship and, thereafter, for the period required by law (e.g. invoices and tax data). Browsing and cookie data are retained as set out in our cookie information. After that period, data will be deleted or anonymised.

7. Your rights

You may exercise the following rights where applicable law provides for them (e.g. in the EU, Regulation (EU) 2016/679):

Access: know whether we process your data and obtain a copy.
Rectification: correct inaccurate or incomplete data.
Erasure: request deletion when no longer necessary or you withdraw consent.
Restriction: request that we only retain data for claims.
Portability: receive your data in a structured format where applicable.
Objection: object to processing based on legitimate interest or to marketing.
Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, write to us at jordanroberto74@gmail.com. You have the right to lodge a complaint with the data protection supervisory authority in your country.

8. Cookies and similar technologies

This site may use cookies and similar technologies for proper functioning (e.g. language or theme preferences), usage analysis or integration with third-party services. You can set your browser to reject or delete cookies; this may affect some features. When we use cookies that are not strictly necessary, we will ask for your consent where required by law.

9. Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration. Data transmission over the internet is not fully secure; although we act with care, we cannot guarantee absolute security of email or web communications.

10. Minors

Our services are aimed at persons who can legally contract. We do not knowingly collect data from minors. If you are aware that a minor has provided us with data, please contact us so we can delete it.

11. Changes to this policy

We may update this Privacy policy. Changes will be published on this page with the new "Last updated" date. We recommend reviewing it periodically. Continued use of our services after publication constitutes acceptance of the updated policy.

12. Contact

For any questions about how we process your data or to exercise your rights, you may contact us at jordanroberto74@gmail.com.