Privacy policy

Your privacy matters to us. This Privacy Policy explains how J-Node Digital Solutions LLC (“J-Node”, “we”, “us”, or “our”) collects, uses, processes, shares, and stores your Personal Information.

It applies to your interactions with our website https://www.jnodedigital.com (the “Site”), the Site’s contact form, call-booking tools we embed or link (currently Cal.com), operational and marketing emails related to our software services, and any other channel we expressly identify.

Our goal is to help you understand what Personal Information we collect, why we collect it, how we use and share it, how we protect it, and what rights you have in connection with it.

We process Personal Information (i) as described in this Policy and (ii) in line with privacy laws that apply to us based on where you are located. For European Economic Area / United Kingdom and California-specific rights, see the Appendices.

If you have questions about this Policy, contact us using the “How to contact us” section.

J-Node Digital Solutions LLC is a Limited Liability Company organized under the laws of Florida, United States.

Postal address: 3530 Mystic Pointe Drive, Apt 2403, Aventura, FL 33180, United States.

For the purposes of this Policy, J-Node is the controller of the Personal Information described here, unless we expressly state otherwise.

As used in this Policy, “Personal Information” means any information relating to an identified or identifiable individual—such as your name, email address, company, or other details you provide.

3.1 Information you provide to us

We may collect Personal Information when you:

• Complete or submit the Site’s contact form.
• Request or book a call / meeting through our scheduling tool (currently Cal.com) or by email.
• Communicate with us by email, or—if published and available on the Site—by phone, WhatsApp, or other social channels we link.
• Purchase, evaluate, or discuss our software products and services.

Through the contact form we typically collect: name, email address, company name (optional), message content, and preferred language (locale). Through scheduling tools or email you may also provide a phone number, role, or other details you choose to share.

3.2 Categories of Personal Information

• Identifiers and contact details: name, email, company, and—when you provide them—phone or other contact details; online identifiers and IP address from Site infrastructure.
• Commercial information: inquiry history, interest in services, and communications related to a prospective or existing business relationship.
• Internet or other electronic network activity: browser type, pages viewed, and technical interactions with the Site as recorded in server or hosting logs.
• Approximate geolocation derived from IP address (for example, country or city).
• Other information you voluntarily include in messages.

3.3 Information collected automatically

The Site and our hosting provider may automatically collect technical data through server logs and similar technologies, including device and browser type, operating system, IP address, pages visited, date and time of visit, and referring URL. See the cookies section for how we use cookies today.

3.4 Information from service providers

We may receive information from service providers that help us operate the Site and our business—currently including website hosting (for example, Vercel), transactional email delivery (Resend), and call scheduling (Cal.com)—consistent with this Policy and applicable contracts. Those providers process Personal Information on our behalf or as described in their own policies when you interact with their interfaces (for example, when booking a call).

We use Personal Information for legitimate business purposes, including to:

• Respond to inquiries and requests submitted through the Site or by email.
• Schedule and manage calls or meetings.
• Provide, improve, and personalize our software services and Site experience.
• Send operational communications (for example, confirming a contact submission) and, where permitted and with an appropriate legal basis, marketing communications.
• Operate, secure, and troubleshoot the Site (including reviewing technical logs).
• Comply with legal obligations, resolve disputes, and enforce our agreements.
• Prevent fraud, abuse, and unauthorized activity.

We do not collect additional categories of Personal Information or use collected Personal Information for purposes incompatible with those described in this Policy and the Appendices, unless we inform you and, where required, obtain your consent.

Where privacy laws such as the GDPR require a legal basis, we typically rely on the following mapping (the exact basis can vary by context):

You may object to processing based on legitimate interests where applicable law allows. Where we rely on consent, you may withdraw it at any time without affecting prior lawful processing.

Cookies are small files a site may store on your device to recognize your browser, remember preferences, or understand how the Site is used. Similar technologies (for example, local storage) may also be used by the Site or by embedded third-party tools.

Today, the public Site primarily relies on strictly necessary or technical mechanisms needed to deliver pages and security. We do not currently load third-party analytics or marketing/tracking cookies on the public Site. If we enable non-essential cookies or analytics in the future, we will update this Policy and, where required, obtain consent and provide controls.

6.1 Cookie categories

6.2 Managing cookies

You can control or delete cookies through your browser settings. Blocking necessary cookies may prevent parts of the Site from working properly. If we offer a consent panel for non-essential cookies in the future, you will be able to adjust preferences there.

Subject to applicable law, you may have the right to:

• Access the Personal Information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your Personal Information, subject to legal exceptions.
• Object to certain processing or request restriction of processing.
• Request data portability, where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent data protection authority.

California residents and individuals in the European Economic Area / United Kingdom have additional rights described in the Appendices.

You may exercise your rights by emailing hello@jnodedigital.com or using the Site’s contact form. Please clearly state the nature of your request (for example, access, deletion, or “Do Not Sell / Share My Personal Information”).

We may need to verify your identity before responding. We will respond within the timeframes required by applicable law (for example, within 45 days under the CCPA/CPRA, subject to permitted extensions). If an authorized agent submits a request on your behalf, we may ask for proof of authorization.

We may share Personal Information with:

• Service providers that help us operate the Site and our business under contractual instructions—currently including hosting (for example, Vercel), email delivery (Resend), and scheduling (Cal.com). We may add other processors (for example, analytics or CRM) if our practices change; we will update this Policy accordingly.
• Professional advisors (legal, accounting) when needed.
• Public authorities when required by law or to protect rights, safety, and integrity.
• Parties to a corporate transaction (merger, acquisition, or asset sale), with appropriate safeguards.

These recipients may be located in countries other than your own. Where required, we apply appropriate safeguards for international transfers. In the past twelve (12) months, we have not sold your Personal Information to third parties for monetary consideration.

The Site may include links to third-party sites or profiles (for example, social networks) and may embed third-party tools (for example, a scheduling widget). We do not control those parties’ privacy practices. If you leave our Site or interact with an embedded third-party interface, your interaction is governed by their policies.

We do not sell your Personal Information. We do not currently use interest-based advertising on the Site. If we do so in the future, we will disclose it and provide opt-out mechanisms where required by law.

We retain Personal Information only as long as needed for the purposes described in this Policy, unless a longer period is required or permitted by law (for example, accounting, tax, or legal defense obligations).

As a guide, we typically aim to retain contact-form inquiries and related correspondence for about twelve (12) to twenty-four (24) months after the last meaningful interaction, unless a longer period is needed for an active business relationship, dispute, or legal requirement. Technical hosting or server logs are generally retained for shorter operational periods set by our providers or our security practices. When Personal Information is no longer needed, we delete or anonymize it in a reasonable manner consistent with our operational practices.

We implement reasonable technical and organizational measures to protect Personal Information against unauthorized access, loss, alteration, or disclosure. No system is completely secure; we cannot guarantee absolute security.

Please contact us promptly at hello@jnodedigital.com if you suspect unauthorized use of your information in connection with J-Node.

If a security breach affecting your Personal Information occurs and applicable law requires notification, we will notify you without undue delay with appropriate information (nature of the incident, data potentially affected, and measures taken), subject to legal exceptions.

We do not sell Personal Information for money. We do not share Personal Information for cross-context behavioral advertising as defined under laws such as the CPRA, based on our current practices (including that we do not currently use marketing/tracking cookies or interest-based advertising on the public Site).

If you wish to opt out of any future sale or sharing, or have questions, email hello@jnodedigital.com or use the contact form and write “Do Not Sell / Share My Personal Information.” Where required, we will also honor browser-based opt-out preference signals such as Global Privacy Control (GPC) for sale/sharing opt-outs.

Our services and the Site are directed to professionals and businesses. We do not knowingly collect Personal Information from children under 16 (or the minimum age required in your jurisdiction).

If you believe a child has provided us with Personal Information, contact hello@jnodedigital.com and we will take reasonable steps to delete it.

Personal Information may be processed and stored in the United States and in other countries where our service providers operate. Our legal seat is in Florida, United States.

Because we and many of our providers operate in the United States, Personal Information you submit may be transferred to and processed in jurisdictions with privacy rules different from those in your country of residence. Where required by law (including for EEA/UK transfers), we apply appropriate safeguards such as Standard Contractual Clauses or other recognized mechanisms—see Appendix I.

Some browsers offer “Do Not Track” (DNT) signals. There is no uniform standard for responding to DNT. The Site does not currently respond specifically to DNT signals. Separately, where California law requires us to honor opt-out preference signals such as Global Privacy Control (GPC) for sale or sharing of Personal Information, we will treat those signals as a valid opt-out request to the extent required. You can also manage cookies as described in the cookies section.

We may update this Policy from time to time. We will post the current version on this page and indicate the last-updated date. For material changes, we may provide additional notice when appropriate (for example, by email or a prominent Site notice).

We encourage you to review this page periodically to stay informed about how we protect your information.

Thank you for reading our Privacy Policy. For privacy questions, requests, or concerns:

• Email: hello@jnodedigital.com
• Contact form: https://www.jnodedigital.com/en/contact
• Postal address: 3530 Mystic Pointe Drive, Apt 2403, Aventura, FL 33180, United States
• Website: www.jnodedigital.com

If you are in the European Economic Area (EEA), the United Kingdom, or another jurisdiction where the GDPR (or UK GDPR / equivalent law) applies to processing we perform, this Appendix supplements the Policy.

Controller

J-Node Digital Solutions LLC, 3530 Mystic Pointe Drive, Apt 2403, Aventura, FL 33180, United States. Contact: hello@jnodedigital.com.

Additional rights

In addition to the rights described in “Your rights as a data subject,” you may request restriction of processing, data portability, and object to processing based on legitimate interests, including certain direct marketing. You may also lodge a complaint with your local supervisory authority.

International transfers

When we transfer personal data outside the EEA/United Kingdom, we use valid transfer mechanisms (for example, Standard Contractual Clauses or other recognized safeguards) where legally required. Using the Site or contacting us does not by itself constitute consent to unrestricted transfers; transfers rely on the legal bases and safeguards described in this Policy.

Sensitive data and children

We do not intend to collect special categories of data (sensitive data) through the Site. Please do not send us such information. Processing of children’s data is governed by the GDPR and applicable local law; we do not direct the Site to children.

Security breaches

If a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable GDPR articles, unless an exception applies.

If you are a California resident and the CPRA/CCPA applies to us, this Appendix supplements the Policy.

Categories collected

In the past twelve (12) months we may have collected the categories described in “Personal Information we collect about you,” including identifiers, commercial information, internet activity, and approximate geolocation.

Business purposes

We use those categories for the purposes described in “How we use your Personal Information,” including responding to inquiries, operating and securing the Site, and communications related to our services.

Sale and sharing

We do not sell Personal Information. We do not share Personal Information for cross-context behavioral advertising based on our current practices. You may submit a “Do Not Sell / Share” request at any time. We will honor Global Privacy Control (GPC) and similar opt-out preference signals to the extent required by law.

California rights

• Right to know / access Personal Information collected.
• Right to delete Personal Information, subject to exceptions.
• Right to correct inaccurate Personal Information.
• Right to opt out of sale or sharing, if applicable.
• Right to limit use of sensitive Personal Information, if we collect it.
• Right not to be discriminated against for exercising these rights.
• Right to appeal our decision if we deny your request, as described below.

To exercise these rights, contact hello@jnodedigital.com or use the Site’s contact form. We will verify your request as permitted by law and generally respond within 45 days (subject to permitted extensions). Authorized agents may act on your behalf with appropriate documentation.

Appeals

If we decline to take action on your request, you may appeal by emailing hello@jnodedigital.com with the subject line “Privacy Request Appeal,” including your original request details and why you believe our decision was incorrect. We will inform you in writing of the outcome of the appeal within the timeframes required by law. If your appeal is denied, we will provide information about how to contact the California Attorney General or other applicable authority, where required.

Sensitive Personal Information

We do not seek to collect sensitive Personal Information through the Site for purposes other than those permitted by law (for example, providing the requested service or security).

Retention

We retain each category of Personal Information for as long as reasonably necessary for the disclosed purposes, consistent with the retention section of this Policy (including the illustrative periods described there).